Refund Policy

1. Item Refund Eligibility

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1.1. Quality Guarantee:

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- We strive to provide you with the highest quality perishable items. If you are not satisfied with the quality of your perishable purchase, please contact us within 2 days of receiving the product.

 

1.2. Visible Damage:

 

- If the perishable item arrives with visible damage, please contact us immediately upon receipt with clear photos of the damaged item and packaging.

 

2. Refund Process for Perishable Items

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2.1. Refund Requests:

 

- To request a refund for a perishable item, please contact us at (+91)9878825303 or email us at bigbytekhanna@yahoo.in

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2.2. Proof of Damage:

 

- You may be required to provide proof of damage, such as clear photographs, to support your refund request.

 

3. Refund Approval for Perishable Items

 

3.1. Inspection:

 

- We may request the return of the perishable item for inspection or ask for additional information to assess the nature of the issue.

 

3.2. Notification:

 

- We will notify you of the approval or rejection of your refund request via the email address provided.

 

4. Refund Options for Perishable Items

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4.1. Refund Method:

 

- Refunds for perishable items will be processed using the original payment method used for the purchase.

 

4.2. Timing:

 

- Refunds may take 6-7 business days to be reflected in your account, depending on the payment method and financial institution.

 

5. Non-Refundable Circumstances for Perishable Items

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5.1. Improper Storage:

 

- Perishable items that were not stored according to the provided guidelines may not be eligible for a refund.

 

5.2. Delivery Issues:

 

- We are not responsible for perishable items left unattended upon delivery. Please ensure someone is available to receive the package promptly.

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6. Contact Us

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If you have any questions or concerns about our refund policy for perishable items, please contact us at (+91)9878825303.