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Refund Policy

1. Item Refund Eligibility

1.1. Quality Guarantee:

- We strive to provide you with the highest quality perishable items. If you are not satisfied with the quality of your perishable purchase, please contact us within 2 days of receiving the product.

 

1.2. Visible Damage:

 

- If the perishable item arrives with visible damage, please contact us immediately upon receipt with clear photos of the damaged item and packaging.

 

2. Refund Process for Perishable Items

2.1. Refund Requests:

 

- To request a refund for a perishable item, please contact us at (+91)9878825303 or email us at bigbytekhanna@yahoo.in

2.2. Proof of Damage:

 

- You may be required to provide proof of damage, such as clear photographs, to support your refund request.

 

3. Refund Approval for Perishable Items

 

3.1. Inspection:

 

- We may request the return of the perishable item for inspection or ask for additional information to assess the nature of the issue.

 

3.2. Notification:

 

- We will notify you of the approval or rejection of your refund request via the email address provided.

 

4. Refund Options for Perishable Items

4.1. Refund Method:

 

- Refunds for perishable items will be processed using the original payment method used for the purchase.

 

4.2. Timing:

 

- Refunds may take 6-7 business days to be reflected in your account, depending on the payment method and financial institution.

 

5. Non-Refundable Circumstances for Perishable Items

5.1. Improper Storage:

 

- Perishable items that were not stored according to the provided guidelines may not be eligible for a refund.

 

5.2. Delivery Issues:

 

- We are not responsible for perishable items left unattended upon delivery. Please ensure someone is available to receive the package promptly.

6. Contact Us

If you have any questions or concerns about our refund policy for perishable items, please contact us at (+91)9878825303.
 

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